Page Header - FAQ

Questions Panel
What types of flowers do you offer?
We offer a wide variety of fresh flowers, including roses, lilies, tulips, orchids, sunflowers, daisies, and seasonal blooms. We also provide arrangements featuring a mix of greenery, succulents, and plants to suit any occasion. Our florists carefully select only the freshest and highest-quality flowers to create beautiful, lasting arrangements.
Do you offer same-day delivery?
Yes! We offer same-day delivery for orders placed before [insert time]. Whether you’re sending a last-minute gift or need flowers for an impromptu event, our team works quickly to ensure your flowers arrive fresh and on time. Same-day delivery is available within our local service area.
Can I customize my floral arrangement?
Absolutely! We love working with our customers to create personalized floral arrangements. Whether you have specific flowers, colors, or styles in mind, our expert florists will tailor the design to meet your needs. You can contact us directly to discuss your preferences, or leave a note during the checkout process.
What is your return or refund policy?
Due to the perishable nature of flowers, we generally do not offer refunds on delivered arrangements. However, if your flowers are damaged or of poor quality, please contact us within 24 hours of delivery. We will work with you to resolve the issue, either by offering a replacement or store credit.
How do I care for my flowers after delivery?
To help your flowers last as long as possible, trim the stems at an angle and place them in fresh, clean water immediately. Change the water every 2-3 days and remove any wilted or dead petals. Keep your flowers in a cool, well-lit area, away from direct sunlight or heat sources. Follow these steps, and your flowers will thrive for a longer time.
Do you offer floral subscriptions?
Yes, we offer floral subscriptions for those who want to enjoy fresh flowers regularly. You can choose from weekly, bi-weekly, or monthly delivery options. Our florists will select beautiful, seasonal flowers for your subscription, ensuring that your arrangements are always unique and fresh.
Can I order flowers for a special event, such as a wedding or corporate gathering?
Yes! We specialize in creating stunning floral arrangements for weddings, corporate events, parties, and other special occasions. Whether you need centerpieces, bouquets, or large floral installations, our team will work closely with you to design arrangements that perfectly complement your event’s theme and ambiance.
How do I place an order for flowers online?
Placing an order on our website is simple! Just browse our selection of floral arrangements or create a custom bouquet, select the size and delivery options, and proceed to checkout. If you have any special requests or need assistance, feel free to contact us directly, and our team will be happy to assist you.
Do you offer delivery outside of your local area?
Currently, we offer delivery services within the Mount Vernon, Illinois area. For orders outside of our delivery area, we may be able to arrange for delivery through a trusted network of partner florists. Please contact us for more details, and we will do our best to accommodate your request
What makes your flower arrangements unique?
Our arrangements are known for their creativity and attention to detail. We blend artistry with quality, using a mix of traditional and modern techniques to create designs that are both timeless and fresh. Our florists carefully curate each arrangement to ensure it’s not just a bouquet, but a personalized expression of beauty and emotion.